info@housingfornewhope.org  |   18 W. Colony Place, Suite 250, Durham, NC 27705 


    Assertive Engagement

    Housing for New Hope aims to build trusting relationships and connect people living on the streets with beneficial services in the community.  Through our Assertive Engagement (AE) Team, we provide intensive case management to the uninsured homeless in Durham who have difficulty remaining in mainstream treatment. We are the only agency providing this critical service in Durham County, which gives us a unique insight into the types of support that individuals need and the ability to customize a solution for helping to meet those needs. Relationships built by our Assertive Engagement (AE) Team and capable volunteers lead to housing, improved health, and connections with ongoing services. We have strong partnerships in the community, such as the one we have with Alliance Behavioral Healthcare and are able to connect clients with mental health services when needed.
    Outreach initiatives include:
    • Hospital & Jail Diversion: working with the homeless discharged from hospitals, jails, and other institutions to navigate services and secure housing
    • Street Outreach: Finding and connecting with those staying in unsheltered situations
    • Peer Support: AE employs peer support specialists who are formerly homeless themselves and are thus able to engage with clients currently experiencing homelessness
    For more information about Assertive Engagement, contact Valaria Brown, at Valaria@housingfornewhope.org, or call 919.620.0769.


    Click here to find out how you can help assemble an Outreach Kit, and touch the life of someone living on the streets.

    "We don't just go out into the forests and streets to find the homeless. We take food, water and personal care items, along with the feeling that someone cares. It is the first step of many in building trust, and establishing and nurturing  a relationship with each homeless person encountered. It is step one on the path to housing and stability."
    87 people experiencing homelessness


    Received case management support from AE in 2016